Enhance support through video replies
Deliver personalized support with clear, engaging video responses. Reduce back-and-forth, solve issues faster, and delight customers.
Leverage video to strengthen customer connections
Build trust and rapport with customers through personalized video support. Show rather than tell to solve complex issues faster and create memorable support experiences.
Customer satisfaction increased by 35%
Our customers report significantly higher satisfaction scores after implementing video support responses.
"The ability to show customers exactly how to solve their issues has transformed our support experience."
Essential Features for Customer Support
Video Messaging
Send personalized video messages to address customer inquiries with clarity and a human touch.
Screen Recording
Show customers exactly how to solve their issues with detailed screen recordings and walkthroughs.
Targeted Responses
Create specific, contextual responses that address customer pain points directly and efficiently.
AI-Powered Transcription
Automatically generate accurate transcripts of all video messages for searchability and accessibility.
Visual Annotations
Highlight important elements in your videos with arrows, circles, and text to guide customer attention.
Presentation Sharing
Share product demos, tutorials, and educational content with customers in an engaging format.
Capture your screen & camera
Share it with our team mates
Provide feedback on the video
Create, Share, and Collaborate in 3 Simple Steps
Record
Capture your screen, camera, or both with a single click.
Share
Instantly generate a shareable link or embed it in emails and websites.
Collaborate
Comment, annotate, and provide feedback directly on the video.
Record Once, Edit with Ease
Forget about endless re-dos. With ConvoLink, you can rewind during recording to perfect your take in real-time. Once you're done, fine-tune your video by trimming directly from the transcript. Editing video is as easy as editing text.
Engage and Connect Through Video
Collaborate seamlessly by adding emojis, comments, tasks, and CTAs to your Asynchronous meetings. Empower remote teams to communicate effectively across time zones with transcripts and captions available in over 50 languages.
- Real-time collaboration tools
- Multi-language captions
- Interactive emoji reactions
- Task assignment within videos
Convolink serves those who serves customers
Sample Workflow
- 1Receive customer inquiry
- 2Record video response
- 3Add annotations if needed
- 4Share with customer via your CRM
- 5Track engagement and follow up
What our Customers
are Saying...
Discover how our platform has transformed businesses across industries, delivering exceptional results and customer satisfaction.
Exceptional service and results
This platform has completely transformed how we approach our business strategy. The intuitive interface and powerful features have streamlined our workflow beyond our expectations.
Wade Warren
Founder & CEO, Thunder
Testimonials 1 of 3
Real stories from satisfied customers
Powerful Features for Effortless
Communication
Convolink travels with you, no matter where you are.
Whether you're at the office, working from home, or on the go, Loom empowers you to connect, collaborate, and create seamlessly across all your devices. Stay productive and engaged, no matter your location.
