Enhance support through video replies
Deliver personalized support with clear, engaging video responses. Reduce back-and-forth, solve issues faster, and delight customers.
Leverage video to strengthen customer connections
Build trust and rapport with customers through personalized video support. Show rather than tell to solve complex issues faster and create memorable support experiences.
Customer satisfaction increased by 35%
Our customers report significantly higher satisfaction scores after implementing video support responses.
"The ability to show customers exactly how to solve their issues has transformed our support experience."
Essential Features for Customer Support
Video Messaging
Send personalized video messages to address customer inquiries with clarity and a human touch.
Screen Recording
Show customers exactly how to solve their issues with detailed screen recordings and walkthroughs.
Targeted Responses
Create specific, contextual responses that address customer pain points directly and efficiently.
AI-Powered Transcription
Automatically generate accurate transcripts of all video messages for searchability and accessibility.
Visual Annotations
Highlight important elements in your videos with arrows, circles, and text to guide customer attention.
Presentation Sharing
Share product demos, tutorials, and educational content with customers in an engaging format.
Convolink serves those who serves customers
Sample Workflow
- 1Receive customer inquiry
- 2Record video response
- 3Add annotations if needed
- 4Share with customer via your CRM
- 5Track engagement and follow up
What our Customers
are Saying...
Discover how our platform has transformed businesses across industries, delivering exceptional results and customer satisfaction.
Finally, video calls that actually work
Honestly, I was skeptical at first. We've tried so many video platforms that promise the world and deliver... well, not much. But Convolink? It just works. No more 'can you hear me now?' moments. My team actually looks forward to meetings now.
Wade Warren
Founder & CEO, Thunder
Testimonials 1 of 3
Real stories from satisfied customers
Get in Touch
Have questions about Convolink? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Email Us
support@convolink.co.uk
Response Time
Within 24 hours
Business Hours
Mon-Fri 9AM-6PM GMT